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Customer Experience

Improving the way businesses communicate with their customer with reliable, flexible, and scalable solutions.

We believe in the power of Data, Analytics and personalized Communications when it comes to customer experience. By improving the digital and self-service options, we aid the businesses to spend more human hours on other crucial areas such as innovation and expansion.

We help clients deliver brilliant customer experience by balancing these elements

Data & Analytics: By integrating right tools, we aid businesses to develop an ability to capture accurate data and translate that data into actionable insight.

People: Capturing the complete response of customers in real-time and engaging the most empowered resources to act on that captured data can bring in success faster.

Channels: We understand the importance of customer engagement for businesses. At Qentelli, we not only focus on multi-channel presence bust also create Omni-channel experience.

Innovation: People never stop wanting to have newer experiences. So, businesses should never stop inventing them. It’s not impossible with Qentelli on your side.

What can enhance your Customer Experience?

Holistic CX

Holistic CX

Orchestrating customer experience through effortless omnichannel solutions focusing on personalization. Our CX goes far beyond customer retention and sales. Read More

UI-UX Transformation

UI-UX Transformation

Re-creating digital customer engagement through effective information architecture, user- and device-aware layout. Our secret recipe is a mixture of design, aesthetics, utility, ergonomics & performance.Read More

Experience Platforms

Experience Platforms

Creating visually stunning and stimulating interactive experience platforms that intersects function & innovation. We leverage latest technologies to turn unique ideas into cohesive experiences. Read More

Product/Service Design

Product/Service Design

Getting enterprises ready for the next wave of smart application. Our approach is user-centric and is heavily muscled with feedback loops and customer-journey simulations. Read More

CUSTOMER STORIES

CLIENT CASE STUDY
Perfecting the Readership and Shopping Experience
Customer Experience

INSIGHTS

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AI and IoT makes decision-making a safe bet for Industrial Sector
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December 03, 2019

Every engineering industry including Manufacturing are moving towards Agility to stay sustained a

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July 02, 2019

Smart Contracts are one of the most popular applications of Blockchain technology.

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June 11, 2019

Customers are obsessed about connecting everything on their devices – Be it upcoming meeting, or