Is Kayak the Best Site to Book your Hotel Stay?

Qentelli tests the most popular hotel sites.

Getting more bang for your buck is a concern we often have when booking travel, but what about the time you spend on sites to successfully book your hotel? Qentelli dives into the in’s and out’s of booking travel on the most popular hotel booking sites. A quick preview, hotels.com does NOT rule all.

Qentelli’s report measures Home page load time, Search response time, Time on task and Task completion rates for Expedia, Hotels.com, Kayak and Orbitz to provide insights on which sites are providing the best user experience on the web and how.

Our Category Winners

Overall Winner – Kayak

Home page load time – Kayak (4.5 seconds)

Search response time – Orbitz (20.1 seconds)

Time on task – Kayak (43.9 seconds)

Task completion rates – All sites performed 100%

Here are our four top takeaways from the last of our travel series,  Qentelli’s Hotel report card.

1. Although Kayak and Orbitz have the same page size, Kayak is able to outshine Orbitz because of a lower number of requests sent during page load.
2. To improve response time, optimize the following series of events when rendering your web-page: HTML->CSS->JS.
3. Continuously monitor all server response times to enhance the user experience and create a seamless response pattern.
4. Defer image loading, in order to display web page quickly.

How did we test all the sites (Methodology)?

How did we test the sites? All tests were executed on Qentelli’s Cloud Platform stages on Amazon AWS Cloud, with the server located on US East Coast – Northern Virgina. See Infographic for more details.

For more information, please contact us or Request a demo on how we can help deliver an optimal user experience quickly, efficiently and with continuous delivery.

Disclaimer: All tests were conducted under similar conditions and executed simultaneously on all web applications. The results were analyzed based on data collected over a 3-day period with a goal to understand the real user experience.